Thirty days, in full.

Refunds

If a course is not right for you, ask for a refund within 30 days of purchase, or within 30 days of launch for a pre-order, and it is refunded in full. No reason is needed. Write to kureos@kureos.com from the address you bought with.

A refund ends access to the course and withdraws any certificate issued for it.

This guarantee is in addition to your statutory rights. Under EU law you have a 14-day right to withdraw from a contract for digital content. When you ask for access to start immediately, you agree that it begins within that period; the refund guarantee above still applies in full.

Company seat purchases by invoice are refundable for unassigned seats within 30 days of the invoice date.

Founding price and pre-orders

Before launch on Monday 7 December 2026, a course may be offered at a founding price below its list price. The founding price applies to orders placed before launch and closes on the launch date. It is not combinable with other offers.

A pre-order is charged when it is placed. Access opens on the launch date. If the launch date moves, every pre-order holder is told by email and may take a full refund at any point before access opens.